Shipping to Quebec and Ontario, For Now

We currently ship to Quebec and Ontario only, for now.

Every order is carefully prepared and packaged to ensure optimal protection during transit.

⏱️ Delivery Times

The average time between order confirmation and delivery is about 30 days.

This includes:

• preparing your order;
• creating your artwork;
• quality inspection;
• packaging;
• shipping;
• delivery.

Delivery times may vary slightly depending on the time of year, order volume, or shipping conditions.

🚚 Carrier

The carrier is selected by MISTER & CO. based on the destination and the best value available at the time of shipping.

This approach lets us offer reliable service while ensuring your artwork is delivered safely.

📦 Shipping Your Artwork

Our print quality options can be shipped as a rolled canvas (unframed):

• Canvas Premium
• Relief 3D
• Fully Hand-Enhanced Canvas Print

Rolled canvases are carefully protected in packaging designed for transit to reduce the risk of damage.

Framed artworks are not currently available for shipping. Given their size, fragility, and higher shipping costs, we've chosen this approach to preserve the integrity of every piece.

✍️ Signature Required on Delivery

Some orders may require a signature upon delivery.

This helps confirm receipt of your order and adds an extra layer of security to the delivery process.

📍 Tracking Your Order

When a tracking number is available, it's sent to you as soon as your order ships so you can follow its progress.

⚠️ Delivery Delays

Despite our best efforts, certain situations beyond our control can occasionally cause delays, including:

• weather conditions;
• peak-season demand;
• carrier delays;
• exceptional circumstances.

Thank you for your understanding — we're always here to answer your questions.

📦 Lost Package

If your package seems to be lost, or its tracking hasn’t updated in several days, please contact us.

We'll follow up with the carrier and stay in touch with you until the situation is resolved.

🚨 Damaged Package

Although every artwork is inspected before shipping and carefully packaged, an incident can occasionally occur during transit.

If your package or artwork arrives damaged, please contact us within 48 hours of delivery.

To help us review your request, please include:

• your order number;
• a description of the problem;
• photos of the packaging;
• photos of the artwork.

Every situation is reviewed carefully to find the most appropriate solution.